Onweekdays, visits must be reservedin advanced and there are guided tours by museum presenters for approx. 1 hour.On Saturdays, there are only self-guided tours and visitors can freely visit at any time during theoperation hours (09:00-17:00, last admission by 16:30) without time or hall restrictions.
All programs at Samsung Innovation Museum are free.
We are closed on Sundays, national holidays, miscellaneous holidays (Labor Day and substitute holidays), and the last day of every year (12/31).
In certain circumstances, we may close on other days, but temporary closings are announced on our homepage ahead of time.
You can enter the museum from 10:00 to 17:00 on Saturdays, through the parking tower at the main gate.
Our weekday guided tours are 70 - 90 minutes long.
Our address is: Samsung Innovation Museum, Samsung Electronics, Samsung-ro 129, Yeongtong-gu, Suwon-si, Gyeonggi-do.
You can drive or take public transportation to our museum. If you are going to use a GPS or a mobile map service, please search for "Samsung Innovation Museum."
The only visitor entrance to the museum is through the museum entrance connected to the parking tower at the Samsung Electronics main gate.
Please do not come through the main gate or the center gate of Samsung Electronics Digital City. For more information, please visit Introduction > Directions.
You can make a reservation on our homepage. You will receive reservation details via SMS or email.
If needed, you can change or cancel your reservation after signing into our homepage
(use your reservation number if you made a reservation as a guest).
If you made a reservation by phone, please call us. (Email: sim.sec@samsung.com / Phone: 031-200-3113)
Anyone age 13 or older can visit. We also allow middle school students to tour the facility; however, elementary school students and younger children may only visit if accompanied by an adult. (1 adult is required for each 2 children.)
Reservations are required on weekdays. You can make a reservation as early as a month prior or as late as 3 days before your visit.
On weekends, the museum does not offer tours, but you can still visit without a reservation.
Methods of participation differ per program. Reservations can be made via website or email on a pre-book basis. For further details, please refer to the introduction page of each educational program on the website.
S/I/M's education programs are all in Korean.
Log in to the website > Click ‘My Page’ on the upper right end > Click ‘Educational Program Application History’ > ‘Cancel Application’.
Click the donation banner on the right side of the website’s main page to find details about the donation process. Please refer to the donation information and fill out the attached 'donation proposal’ and submit it via e-mail (sim.sec@samsung.com). We will contact you after the proposal has been reviewed.
Please note that you must show your S/I/M reservation confirmation message or email to enter on weekdays.
We have lockers on the 2nd floor of the Museum Gate Building. You can store your belongings in a locker before starting your museum tour.
You cannot eat anywhere inside the museum. The only exception is the nursing room for young children and babies.
If you are a non-member, you only need to enter the required information to reserve a tour.
However, you must become a member to reserve a program.
We have several wheelchairs for visitors. When you make a reservation, please request one in the [Special requests] section.
For more information, please call our help desk at 031-200-3113 (#1).
Pets are not allowed since many people visit the museum. However, guided dogs for the blind and visually impaired are allowed to visit the museum.